Be part of a trade compliance team focusing on duty drawback for a Fortune 500 company with some of the most iconic brands! Have an associate’s degree or equivalent experience in duty drawback support? Have 3 years of experience preparing and filing duty drawback claims? If so, we want to speak with you!

Altria Import Export Services (AIES) is seeking an experienced Manager, Duty Drawback, to lead our duty drawback program for Altria’s operating companies.  We are open to remote work arrangements anywhere in the US.

This position reports to the AIES General Manager and will manage customs compliance for the Duty Drawback program, oversee the claim process, prepare and submit the drawback claims, and ensure regulatory compliance.  The position will also work closely with U.S. Customs and Border Protection (CBP), other government agencies, outside counsel, and internal stakeholders on drawback regulations and compliance matters.   This role requires team leadership, project planning, and the ability to analyze large datasets to ensure compliance with CBP regulations. 

What you’ll be doing:

• Prepare and submit duty drawback entries, ensuring accuracy, timely filing, and compliance with CBP requirements.
• Perform required data gathering and validation with internal and external stakeholders, such as Manufacturing, Warehousing, Logistics, and third-party Customs brokers.
• Support internal company clients in maintaining overall compliance with CBP duty drawback regulations.
• Utilize data analytics and technology to improve processes and optimize the Duty Drawback Program.
• Review and manage inventory receipts and withdrawal records to ensure accurate drawback filings, including identifying and reconciling discrepancies to maintain compliance and maximize recoverable duties.
• Maintain meticulous records and respond to CBP inquiries and audits. 
• Work with outside counsel as necessary to address regulatory issues.
• Create and maintain drawback policies and procedures.
• Train key personnel on duty drawback requirements.
  
  

We want you to have:

• Associate’s degree or equivalent experience in duty drawback support.  Bachelor’s degree preferred. 
• 6+ years of professional experience in customs and trade compliance, including a minimum of 3 years dedicated to preparing and filing Duty Drawback claims in roles such as customs broker, industry trade specialist, US Customs drawback auditor, import specialist, or similar positions.
• Experience with the preparation and filing of manufacturing, substitution, and same-condition drawback claims.
• Experience filing duty drawback under TFTEA requirements.
• Hands-on experience with ACE, Drawback software, and other supply chain systems.
• Strong organizational and project planning skills, meticulous attention to detail, and the ability to effectively prioritize tasks and manage multiple time-sensitive projects at once.
• Demonstrated excellence in written and verbal communication skills.
• Ability to interact at all levels within and outside of the company.
• Ability to maintain confidentiality, prioritize multiple tasks, and work independently.
• Strong preference for candidates who possess a Customs broker license or are certified as a Duty Drawback specialist, Customs specialist or classification specialist. 

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $116,200.00 - $168,400.00.    

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

• Work where life works for you — with flexible and remote options that fit your world, not the other way around.
• Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
• A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
• Get recognized for your work – annual merit increases and performance bonus
• A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
• Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
• Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
• Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
• Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
• A culture that gives back — paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.