Together We Innovate. Together We Change.
Philip Morris USA is committed to responsibly developing, manufacturing, and marketing superior branded cigarettes and smokeless products for adult tobacco consumers. We are currently seeking a highly qualified Technical Specialist to join our Mechanical Technical Support and Training Department at our manufacturing center in Richmond, VA.
In this role, you will provide technical maintenance support and training to manufacturing operations, ensuring alignment with business objectives and operational excellence.
What you will be doing:
- Using specialized knowledge of machinery or processes to improve the performance of mechanical maintenance personnel by providing formal and informal training, writing maintenance alerts, and developing specialized documentation.
- Applying broad machinery or process knowledge and technology to analyze and troubleshoot machinery problems in support of factory mechanical maintenance personnel.
- Lead formal and informal training classes to support manufacturing maintenance.
- Identifying and recommending spare parts lists for equipment, technical alternatives, and design improvements.
- Providing technical support to test plans and evaluations.
- Contributing to the development of project schedules, estimates, and resource plans.
- Participating in technical meetings with OEMs to resolve problems or issues with machinery.
- Analyzing data for applying problem solving techniques to develop and implement improvements for methods, processes, products, systems, documentation and/or equipment.
- Providing technical support to IWS and other problem-solving teams/initiatives.
What we want you to have:
- Associate degree in mechanical engineering technology with 3 years’ experience trouble shooting packaging equipment.
- In lieu of education, 5 years related work experience troubleshooting packaging equipment.
- Familiarity with cigarette packing equipment.
- Experience working with cigarette manufacturing maintenance and engineering.
- Strong familiarity with computer equipment and applications such as spreadsheets, databases, word processors, and computerized maintenance management systems.
- Familiarity with common measurement, and diagnostic equipment.
- Must be able to bend, crawl and climb to inspect equipment.
- Capable of handling demanding time constraints.
- Must be able to work any shift.
The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $91,500.00 - $132,750.00.
Why You’ll Love Building Your Career at Altria
At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:
- Work where life works for you — with flexible and remote options that fit your world, not the other way around.
- Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
- A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
- Get recognized for your work – annual merit increases and performance bonus
- A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
- Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
- Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
- Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
- Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
- A culture that gives back — paid volunteer days and a shared commitment to making a difference
At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.
This position is not eligible for sponsorship.