Job Description
Job Title:  Senior Manager Manufacturing Training & Communications
Req Id:  2285
Work Model:  On-Site
Company:  Philip Morris USA
State/Province:  Virginia
Job Description: 

Together We Innovate. Together We Change.

At Philip Morris USA, an Altria company, we are committed to strengthening the capabilities of our manufacturing organization and empowering our people to perform at their best.

 

We are seeking a Senior Manager, Manufacturing Training & Communications, to lead strategic communication and workforce development initiatives that advance our operational objectives and long‑term vision.

 

In this role, you will design and deliver experiences that inform, engage, and develop both salaried and hourly employees—partnering closely with Manufacturing leadership to drive alignment, elevate capability, and foster a culture of continuous improvement across our Richmond campus.

What you will be doing:

  • Develop strategic operational plans and lead overall communication and workforce development plans in collaboration with PM USA Manufacturing leadership, and internal and external stakeholders to address evolving business needs and strategic initiatives.
  • Manage delivery of PM USA Manufacturing communications and training content for both PM USA salaried and hourly employees, ensuring alignment with annual strategies and organizational initiatives.
  • Provide key leadership with focus on IWS (Integrated Work System) support.
  • Provide managerial oversight, coaching and development to (2) training and communications direct reports and maintain effective working relationships with internal and external communications and training professionals to build organization capability.
  • Oversee development and maintenance of communication channels and tools (face-to-face, print, electronic/web, closed circuit television) to support PM USA Manufacturing-wide engagement and learning.
  • Coordinate and manage strategic business update meetings and engagement forums.
  • Provide oversight of on-site EDC (Employee Development Center) and certified professional teaching staff to provide continuing education opportunities for PM USA Manufacturing employees.
  • Monitor and manage budget and resources to support communication and training initiatives effectively.

What we want you to have:

  • Bachelor's or Master's degree or equivalent experience preferred.
  • Experience with leadership and management of function-wide communications and workforce development or equivalent relevant work experience. 
  • Program/Project/Department management or other large-scale complex initiatives with an emphasis on communications and/or workforce development or training.      
  • Understanding of adult learning concepts and employment of blended learning         
  • Prior personnel management experience preferred.
  • Ability to handle multiple priorities and requests and work under time constraints.
  • Requires 24/7 availability to deliver time-sensitive/urgent employee communications. 
  • Must be able to withstand the physical demands associated with a role in manufacturing such as standing, walking and wearing appropriate PPE (Personal Protective Equipment) safety equipment.

As a People Leader at Altria, you are accountable for both results and the experience of your team. You drive alignment by connecting strategy to daily work, and you model collaboration by embracing diverse perspectives. By creating trust, offering feedback, and leading with authenticity, you help strengthen Altria’s culture and deliver meaningful outcomes.

 

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $132,500.00 - $196,200.00. 

 

Why You’ll Love Building Your Career at Altria

 

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

  • Work where life works for you — with flexible and remote options that fit your world, not the other way around.
  • Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
  • A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
  • Get recognized for your work – annual merit increases and performance bonus
  • A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
  • Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
  • Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
  • Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
  • Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
  • A culture that gives back — paid volunteer days and a shared commitment to making a difference

 

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

 

This position is not eligible for sponsorship.

 

Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.

Learn more about Altria at www.altria.com and follow us on LinkedIn.