Job Description
Job Title:  Manager, Technology Delivery
Req Id:  3364
Work Model:  Hybrid
Company:  Altria Client Services
State/Province:  Virginia
Job Description: 

Are you ready to own the technology platforms and laboratory systems that support critical regulatory, quality, and scientific operations for a Fortune 500 company? If you're energized by delivering complex technology solutions, leading our high-performing vendor teams, and driving modernization initiatives in regulated environments, this could be the opportunity you've been looking for! This position is in Richmond, VA with a hybrid work schedule. Relocation benefits will be provided.

 

As a Manager, Technology Delivery, you will lead the delivery, support, and evolution of enterprise laboratory and regulatory technology solutions while serving as a trusted advisor to business partners. You'll play a central role in enabling business outcomes through technology, leading all aspects of vendor partnerships, driving project execution, and ensuring systems remain secure, compliant, and positioned for future growth.

 

What you will be doing:

  • Leading the delivery and support of digital solutions for laboratory operations, involving electronic lab notebooks, information management systems, chromatography and scientific data platforms, as well as related integrations supporting Regulatory Affairs and Lab Services.
  • Leading multiple initiatives and programs in the technology sector, ensuring successful execution through effective planning, prioritizing efforts, risk management, and delivery oversight.
  • Driving infrastructure lifecycle initiatives, including system upgrades, migrations, workstation refreshes, and platform modernization efforts to maintain security and compliance.
  • Directing the day-to-day activities of contract, consulting, outsourced, and offshore resources while ensuring accountability, quality, and consistent results.
  • Supervising vendor relationships, procurement activities, Statements of Work (SOWs), and contracted outputs to achieve business objectives.
  • Ensuring alignment to SDLC, CSV, QMS, data integrity, and regulatory requirements, including 21 CFR Part 11, ISO 17025, and GLP standards.
  • Partnering with Regulatory Affairs, Lab Services, Quality, and Enterprise Technology customers to translate business needs into effective technology solutions.
  • Finding opportunities to improve processes, technologies, and operational performance through analysis, innovation, industry insights, and continuous improvement initiatives.

 

We want you to have:

  • Bachelor's degree in data management solutions, computer technology, or a related field, or equivalent professional experience; master's degree preferred.
  • 8+ years in Information Technology and related fields, or a combination of technology and business experience, with demonstrated leadership responsibilities.
  • 3+ years leading technology projects and delivering results on scope, schedule, and budget.
  • Experience running contract resources, consulting engagements, vendor partnerships, and Statement of Work (SOW) oversight.
  • Knowledge of Regulatory Affairs submission processes and laboratory operations, technologies, data, and business workflows.
  • Experience with laboratory informatics platforms such as ELN, LIMS, CDS, SDMS, and related system integrations.
  • Familiarity with regulated environments and compliance frameworks, including SDLC, CSV, QMS, procedures for coordinating modifications, and 21 CFR Part 11 requirements.
  • Good communication, collaborator management, and business partnership skills, with the ability to translate sophisticated technical concepts into business-focused solutions.

 

 

 

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.    

 

Why You’ll Love Building Your Career at Altria

 

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

  • Work where connection and flexibility meet — enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
  • Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
  • A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real.
  • Get recognized for your work — annual merit increases and performance bonus.
  • A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%–17% of your base salary.
  • Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
  • Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family.
  • Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
  • Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life.
  • A culture that gives back — paid volunteer days and a shared commitment to making a difference.

 

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

 

This position is not eligible for sponsorship.

 

Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.

Learn more about Altria at www.altria.com and follow us on LinkedIn.